We're here to help you recover your card and restore your banking access
Level 12, 347 Kent Street
Sydney NSW 2000
Australia
Monday to Friday: 8:00 AM - 6:00 PM AEST
Saturday: 9:00 AM - 3:00 PM AEST
Sunday: Emergency service only
For emergency card retrieval requests, email us anytime. We monitor requests 24/7 and will respond within 30 minutes during business hours, or within 2 hours outside business hours.
We operate across all major Australian cities and regional centers:
Regional service availability varies. Contact us to confirm coverage in your area.
Visit our services page to select a service and submit your request.
View Services